Adding Patients / How to Invite Patients to Capila

<aside> 💡 Capila makes it easy to invite patients to your recovery support platform. Follow these steps to add patients and ensure they get the personalized guidance and AI support they need during their recovery journey.

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How to Invite Patients via Email

Step 1: Go to the Home or Patients tab on your Capila dashboard. Step 2: Click on the Invite Patients button. Step 3: Enter the patient’s email address in the field provided. Step 4: Customize the message (optional) if you want to add a personal note for the patient. Step 5: Click Send Invite. The patient will receive an email with a link to download the Capila app and set up their account.

Note: If patients do not receive the email, encourage them to check their spam or junk folder, or contact Capila support for further assistance.

Bulk Invites (Optional)

If you have a list of patients to onboard, you may be able to upload a .csv file with their email addresses (check with Capila support to enable bulk invites if this feature isn’t visible). •This will allow you to send multiple invites at once, saving time for your team.

Frequently Asked Questions

•	Q: Can I resend an invite if the patient doesn’t receive it?
•	A: not at this moment. 

•	Q: What if I entered the wrong email?
•	A: this person will receive a invite and will count againt your quota ( we are working to only bill for patients after they sign up, coming summer 2025.) 

•	Q: How does Capila’s AI support patients?
•	A: Once patients join, Capila’s AI will provide them with answers to common recovery questions, guidance on post-procedure care, and reassurance through each stage of recovery.

•	Q: Can I add patient notes that other team members can see?
•	A: not at the moment, but this is a feature coming summer 2025.

Need Additional Help?

If you experience any issues while inviting patients or have more questions, reach out to our support team at [email protected].

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